I am having a problem installing the firmware to my hmc 3092 unit. I am not overly computer hardware savy so bare with me. Firmware setup says that it cannot find pvr box. I understand that a new hard drive needs to be partitioned, however from all the reading i have done with the manuals and such for some reason i thought that the firmware install did that for me. In any case, that did not work so i attempted to partion it my self with success. Drive is totally asscessible in my computer, but when i run the firmware it still says that there is no pvr box found. Can someone help? The hard drive is a new hitachi 500gb sata drive.
Thanks
If you have a cardreader in your pc, it could be helpfull to deactivite it.
Try other usb plug - not the front.
Read the FAQ and try this way to install the firmware.
ok, i have tried to install thru a usb key and thought that it may have worked. But when i plug the unit to the tv and and follow the install instructions it says that it begins and then wait 10 minutes and then not 10 seconds later it says "error please reboot" everytime i try. also when plugged into the tv the screen jumps around like the tracking is off, is that normal before the install is done? it is in black and white and you can barely read the installation messages
Black and white seems to show the wrong input on your tv. It is now Y/C (=SVHS) it should be composit (VIDEO) or RGB for the single yellow plug/cable
(on RGB the VIDEO is used for sync, on Y/C it is used for black and white) - change it.
Try with TV SYSTEM on your remote controle to change to the right output signal.
For install follow the procedure starting with the holding of powertab.
Perhaps it is usefull to delete all partitions from your first try with the disk.
ok, thank you for responding. i came to the conclusion shortly after i wrote my last post that it had to do with the tv system being in pal. SO i tried pressing the tv system button on both the remote and on the unit itself. nothing changed. I assume that it needs the firmware installed. Unfortunetly i still am unable to get the firmware to install either on the computer or on with the usb key. At this time, i have tried 2 different hard drives that are both recognized by the computer but not by the firmware. Neither of which had a partition on it. It just says "PVR not found". I have a programmer friend looking at it all day and has come up blank at this point. It seems like the firmware is looking for a specific device and it is not finding it, is it possible that it is looking for the wrong device, perhaps it is the wrong firmware. I have tried the 2.0.9 emtec firmware that i read is compatible but it just says "movie box not found"
Is there soemthing else to try…
Please help.
Thanks in advance
just to add to my last post, i have now also tried to flash with a newer firmware designed for the unit and what i have noticed is that the idicator lights at the top right come on, but during install i got "board error, ME 7000a" i have also tried to use the pc firmware and get the same results as before "no pvr found" i am starting to assume that is a hardware issue. Although, it is interesting that i have had 2 different units do the same thing to me.
so i sent the unit back twice to the place i bought it from and they have said it is repaired twice. I am still getting the exact same message as i always have with it, pvr box not installed. I beleive that it is something that i need to do. When the hard drive is installed in the media player, i can connect the unit to the computer and the computer recognizes it, i can then use disk management to partition the dive and format and remove the partition if i want to. However without doing all of that first. Once i plug the unit into the computer and run the firmware update it still says that pvr box not found. Also when i plug the unit into the tv, a black and white screen bounces up and down saying media box. I assume that it is in PAL but when i hit the tv system button nothing changes.
I am at a lose, i have disabled the card readers in the computer as well when i try to update. This is two years in the making and still no luck, the place that outsources the units are in china and are very little help truthfully. Any suggestions will be greatly appreciated.
Try to find HMC39_PL_20081114_2_1_0.zip. Copy the firmware to the root of a FAT formated usb stick and install direktly following these instructiones points 2, 3, 4. Only tv and usb device should be connected (no computer). - Try other usb stick or or hd.